It happened on a serene Tuesday morning. Perfect weather. Clear sky. Locals saw a Boeing 757 jerking through the air at an awkward angle and speeding toward Earth.

Farmers watched in slack-jawed amazement. Commuters pulled over to see a commercial airliner bounce from the sky and slam into the ground. When the plane hit soil it sounded like the world had come apart at the bolts. A mile-high column of black smoke rose into the air. The clear sky was ruined.

Earlier that morning United Flight 93 had been due for takeoff from Newark International Airport at 8:01 a.m. But, because this is America (Land of the Free and Home of the Flight Delayed) the flight was running late.

It started out as a normal flight, the passengers and crew were chatty that morning. Forty-one ordinary people made conversations over Styrofoam coffee cups. It was the usual talk. They chatted about their kids’ soccer games. Work. The new fad diet that wasn’t making their thighs any

smaller.

In the cockpit, pilot Jason Dahl was going through his preflight stuff. He was 43, cobby build, with a smile that looked like he could have been your favorite uncle Lou. Jason always carried a little box of rocks with him. They were a gift from his son. Directly after this flight, Jason was going to take his wife to London for their fifth anniversary.

In the passenger area you had folks like John Talignani (age 74), retired bartender, stocky, cotton-white hair, a World War II vet, a no nonsense kind of guy. He was one of the millions of longsuffering, anguished souls who call themselves New York Mets fans.

You had Deora Bodley (20), a college junior. The vision of loveliness. They say she was one of those natural beauties that caused young men on sidewalks to crash headfirst into lampposts. Deora wanted to be a children’s therapist.

And Jean Peterson (55).…

It’s late night. She’s driving on an empty highway. The radio is playing something lively. She’s heading toward South Carolina. A new life. A new job. A new town.

She’s got a lot going for her. She’s fresh out of college, smart, ambitious, she comes from a good family, she’s got all the support she can stand.

She’s giddy about her new job. She starts on Monday. She’ll get her own office, good benefits, the whole enchilada. She’s wondering where life is going to take her next, and she’s pure excitement.

She doesn’t see the deer jump in front of her. All she hears is the sound of crunching.

It’s over fast. She smashes into a guardrail, her vehicle tumbles a few times. There is blood in her vision, but she’s not hurt—it’s a miracle.

Her car is wrecked, she’s stuck in a ditch, but she’s alive with no broken bones. She tries to crawl out of the vehicle, but the door is jammed.

That’s when she hears something. Footsteps in the brush. A man crawls into her vehicle through the shattered windshield. He pulls her free.

Her new friend says, “You’re gonna be alright.”

It’s dark. They hike toward the highway to flag a car down. When she gets to the road, the man is gone.

Here’s another:

Bill has cancer. It started as a skin problem on his back. It grew fast. It spread. Doctors operate and cut it out.

After the invasive procedure, he lies on a hospital bed, subjected to lethal doses of daytime television. Bill is beyond sad. He has no wife, no children, no immediate family to visit him. He’s never felt as alone as he does today.

Then.

He sees a child, standing by the open door. He doesn’t know how the boy got in. Only friends and family are allowed to visit—Bill has neither.

The kid must be about ten or eleven.…

Thirty-three. There are 33 senses in the human body. All these years we’ve had it wrong, believing there were only five senses.

During my childhood, my first-grade teacher would stand before our class and lead us in a cute little song about the five senses. We’d all do a little dance and wiggle our little bottoms. And it was all lies.

Because neurologists can identify 21 to 33 senses in the human body—depending on which neurologist you ask. Senses like taste, touch, smell, sight, and hearing are only the tip of the proverbial pyramid.

You have, for instance, equilibrioception: the sense of balance.

Nociception: perception of pain.

Proprioception: bodily awareness, and self-movement awareness.

Chronoception: sense of time.

Stupidception: awareness that oneself is an idiot.

I experienced the last sense when I was standing in line at the customer service desk today, where I began to feel like a Grade-A dipstick.

Let me start by saying that I am not a fan of Customer Service, and I dislike making returns at department stores. Namely, because when you

return something, the process takes about as long as dental school. You can lose an entire decade standing in line.

When I got to the department store, there was a line stretching back to the Yukon Territory, and—as stipulated by U.S. Customer Service Law—there was only one register open. This register was operated by a young man who had the amiable personality of a pet rock.

When it was finally my turn the kid behind the counter asked for my receipt so that we could begin the return process.

This is where things went off the rails.

I explained that when my wife bought the item I was returning, she opted for a “paperless” transaction. Therefore the receipt was “emailed” to us. I showed him this email on my phone screen to show what I meant.

The kid informed me that he could not…

He was a kid. A towhead. Pale skin, with more freckles than a spilled pepper shaker. I could tell he was lost by the way he was anxiously sucking on his fingers.

I could relate, I was a lifelong thumbsucker. Thumb sucking was a childhood habit that screwed up the growth of my two front incisors. As a boy, whenever I wept, I would suck my thumb until my front teeth were sore.

Sometimes, even at this age, when the Atlanta Braves’ pitching staff has a bad night, my front teeth ache.

I saw the boy wander from aisle to aisle wearing the noticeable expression of fear on his face.

Then I started noticing how enormous this store must seem to a little pair of eyes. Remember how everything seemed bigger when you were little? Remember your huge school gymnasium was? Or your enormous childhood bedroom? And remember how, years later, when you revisited those places as a middle-aged taxpayer, you kept bumping your head on the ceilings?

This big-box hardware store must have seemed like Siberia to the kid.

I

approached the boy.

“Hi,” I said.

No response. He took two steps backward.

The last thing I wanted was to scare him more. Kids today are more jumpy than children of my generation. When I was a boy, we played with pocketknives, walked to kindergarten alone, and ate gluten. Today kids are more cautious.

“Are you lost?” I said gently.

He sucked his fingers.

“Where are your parents?”

He just looked at me.

“Are you here with your mom? Your dad? Can you tell me their names?”

The kid took another step backward. He looked like he wanted to bolt.

I could see I was going to have to change my approach.

I took a knee. I told him my name and did my best Joe Friday voice. “It’s okay. I’m here to help, son.”

He said nothing.

“If…

I got a letter from a boy named Jason, in Albuquerque, who asked if I think he should adopt a puppy. He’s got his eye on a border collie mix from a shelter. Jason wants to name this dog Teddy. Or possibly Frank.

First off, Jason, thank you for the message. Fuzzy puppies are exactly what I need to be thinking about tonight. I’m grateful you brought up the subject. The world is an ever-loving mess right now, and canines are good medicine.

So to give you the short answer in case you’re pressed for time: Yes. Get the puppy.

Now here’s a longer answer:

A puppy is not a puppy. A puppy is a baby. A real, living, breathing, delicate infant. True, it’s a dog-baby, but it’s still a baby. This baby requires your whole heart. Not just half.

Now before you nod your head and agree with me, I want you to think about this for a second. You’re a 13-year-old kid. Are you ready to raise a real baby?

Having an infant in the house is not easy. Ask any saggy-eyed parent of a newborn. Being a parent is a full-time, round-the-clock, lifetime gig. You do not get time off. There is going to be a lot of pee involved.

Border collies can live 17 years. This means you could be a dog daddy until you are 30 years old. By then you might be married and have a big fat adjustable-rate mortgage.

If you decide you are ready, are you prepared to say goodbye to things like free time, peace and quiet, and regular sleep?

Because your dog will sleep on your bed. Always. End of story. There is nothing you can do to stop a dog from claiming your bed. All night he will constantly be readjusting himself, engaging in acts of personal hygiene, keeping you awake, and nudging you off your mattress. And if…

The band was all right. They played to a crowded joint of people who’d clocked out for the weekend. Folks who needed something greasy to eat and cold to drink.

Band members had gray hair, Western-style shirts, hats, boots. The whole nine yards.

“They’re here every Friday,” said the bartender. “Aren’t they awesome?”

The jury’s still out on “awesome.” But their hearts were in the right places.

“At least they play REAL country,” the bartender went on.

We can agree on that much. They played classics. And classic country is a dying art. You can’t look at a superstar who wears $1400 boots and eyeliner and call him country.

The men on this stage looked like they knew how to operate nail guns.

A kid was bussing tables. He was early twenties. He set his tub beside me and watched the band.

I introduced myself.

He said he likes old-fashioned country music. His brother is the one who taught him to like antique songs about cheating hearts, boys named Sue, and Kaw Liga.

He tells me he started listening to records a lot when

he was diagnosed with cancer.

“That’s why I got this puffy face,” he explains. “All the pills I’ve taken make me like this.”

The chemo hasn’t helped either.

He was in the hospital for a month, once. He was fighting infection upon infection. His brother bought a portable record player. Together, they listened to classics.

Hank Williams, Bob Wills, Ernest Tubb, Merle Haggard. Music.

“I dunno,” he told me, “those songs just make me feel good all over.”

In the hospital, he started taking guitar lessons from his brother. He liked guitar better than playing games on his phone, or watching daytime TV.

“Plus, I didn’t know if I was gonna die or not,” he added. “I was doing bucket-list stuff, I guess.”

I guess.

His parents bought him an electric guitar he could play through…

I love flea markets and antique stores. This is because I like old stuff for which there is no use.

Antique pocket knives, porcelain cowboy figurines, hundred-year-old snuff tins, arrowheads, and tin coffee pots.

I am holding one such coffee pot. A percolator just like this used to sit in my father’s garage workshop on an electric hot plate.

I had my first coffee from a tin pot. It tasted like ditch-water and aluminum. But it didn’t matter because in that garage my father and I talked about things.

Things like: fishing, batting stances, the proper way to clean fried chicken bones, and God.

“Is God real?” I once asked.

He smiled. “Have you ever seen a little sign from above? Something that just sticks out, and seems like it means something?”

I shrugged.

“Well I have,” he said. “I see’em everywhere, every single day. Once you start looking for them, you see all sorts of little things that prove there’s someone Upstairs.”

I miss his simple explanations.

At this flea market, I find a Norman Rockwell compilation book.

You probably won’t care about this, but as a boy I had this exact book. My father gave it to me.

My father handed it to me and said, “Old Norm sees the world in such a happy way. I think you’ll like old Norm.”

Norm.

After my father died, I cut out the pages of that book and tacked them to my bedroom walls. They were reminders of who my father used to be.

Over my bed hung the painting of a mother and son, saying grace at a crowded cafe table. It was right beside my all-time favorite painting: elderly musicians, playing music in a barbershop.

I once visited a Norman Rockwell exhibit. I drove to Birmingham to see it. I was first in line at the museum. The lady who took my ticket said, “Oh, you’re in for…

Breakfast time. A mediocre hotel. The continental buffet features food that is only a few notches above prison-camp food.

A youth soccer team forms a line at the buffet. They are filling paper plates with dry bacon and shoe-rubber eggs. I am standing behind them, waiting for my gruel.

I didn’t sleep well last night because of minor back pain.

Long ago, my mother used to say that each naughty thing I ever did would come back to haunt me in the form of back pain. I never believed her as a child. Now I do.

I find an empty table. I am eating breakfast in peace when an old woman asks if she can sit beside me.

And all of a sudden, I’m eating with a stranger.

We are quiet for a few minutes. What should strangers say over breakfast? Conversations about the weather would be shallow. And I’m not any good at discussing politics.

“I’m having a hard time waking up,” she finally says. This starts the conversational ball rolling.

“When you’re my age,” she goes on, “you don’t sleep good, you’re

lucky if you get a few hours. How about you?”

“I had back pain last night.” Then I tell her what my mother used to say about divine back punishment.

She laughs.“You musta been an ornery child.”

“I had moments.”

We are joined by a boy in a soccer uniform who sits beside the woman. She uses sign language to speak to him. He moves his hands in response.

“This is Aaron,” says the woman. “He’s my grandson.”

A girl makes her way toward us. She is older than the boy, tall, lean, with blonde braids. She carries a full plate. I count four biscuits.

If I ate four biscuits, I’d nap like a bear that’s just been shot with a tranquilizer dart.

“This is his sister, Emily,” says the old woman.

Emily shakes my hand.

I remember going to see the Grand Ole Opry as a boy. My father drove through the busy city of Nashville. I was five, he was thirty-six.

“Daddy,” I said, “Do you think that there will be anyone famous there?”

“Do I?” he said. “You better know it. There’s always famous people at the Opry, and famous ghosts, too.”

“Ghosts? Really?”

My daddy always was good with a ghost story.

“Why sure,” he said. “The ghost of Hank Williams, for one thing. And Hank Snow, and Lefty Frizzell... There’s always ghosts at the Opry.”

“Are they nice ghosts?”

“Depends.”

“Depends on what?”

“On if you’re a nice little boy or not.”

“What happens if I’m not a nice little boy?”

“A ghost will swoop down from the rafters suck out your soul, and send you to Hell and make you listen to classical music for eternity.”

Daddy’s ghost stories always were a little offbeat.

Then he would laugh. My father had a laugh that sounded like Mister Ed.

My father and I walked into the amphitheater and were greeted by the smell of

hotdogs and popcorn. I had the greatest evening of my life.

Men in ten-gallon hats. Women in rhinestones. Steel guitars, dueling fiddles, the sound of Keith Bilbrey's silky announcing voice.

We were suspended from the real world for a while. It was a star-studded dream, wrapped in a beehive hairdo, with a guitar strapped to its chest. Onstage we saw Jerry Clower, telling jokes.

My father laughed, slapping his armrest. And there was that Mister Ed laugh again. His odd laugh was funnier than any joke that ever inspired it.

But the height of our evening was not the music, nor the laughs, nor the sparkling rhinestones. The apex of this memory happened after the show.

We made our way to the lobby. There was a horde of people waiting in line. We couldn’t see what they…

I am on the beach alone. I am watching the sun lift itself high above the horizon, driving the dark away. The blue-purple morning becomes a sudden electric orange.

I remove my phone and start texting someone.

Long ago, my mother used to force me to watch the sunrise whenever her fretful little boy was feeling anxious. Because a sunup is one of those things that beats away anxiety, even if only for a few merciful minutes. All mothers know this.

I needed all the help I could get in the anxiety department. I was a worrying child. I was one of those annoying kids who always needed his Mama. And Mama was always there to ease his worries, touch his hair, or place her mouth upon his little belly and blow flatulence noises.

When I was 9 years old my mother gave me a dog named Goldie. She selected this particular high-spirited animal because our family was going through hard times and I developed a stomach ulcer, and she knew

her fearful son needed a friend.

I would never again sleep in a bed that was not covered in hair.

Then there was the time I was taking a math class in college, and not doing so hot. Mama helped me there, too. I was an adult, and I was borderline failing the course. All I did was worry about passing that dumb class.

My mother was the one who finally told me, “Whenever you start to worry about college, Sean, think about it like this: you’re paying for your own college. That makes you the professor’s employer.”

Mama knew exactly what to say to ease my anxiety. I looked at my teacher in a new light after that. And it worked. I quit worrying about everything. That semester, after not worrying one iota about math class, do you know what happened? That’s right. I got an F.

But…