Christmastime. The Little League team was riding in the bed of my father’s truck. There were about ten Christmas trees back there.

It was late. The local decorations were already up downtown. There was a team of reindeer strung across Main Street. Rudolph was missing his antlers. Santa looked anemic.

Tonight, we were delivering Christmas trees.

It was our yearly tradition. Each year, my father gave trees to needy families. He got the trees from the church; he got the names from anonymous submissions. The free labor came from the Little League team.

We arrived at the first trailer home. It was a ratty place. No Christmas lights. Dilapidated car out front, up on blocks. My father double checked the address.

Several of us boys leapt out and hauled the Christmas tree to the porch. The lady who answered was Miss Karen. Her husband left her with two kids. She worked three or four jobs.

“I didn’t order no Christmas tree,” Miss Karen said, cigarette in the corner of her mouth.

“No, ma’am,” said my father, checking his clipboard. “You won this

tree, fair and square.”

“Won it?”

“It was a raffle.”

“I didn’t play a raffle.”

“Well,” my father said, pushing past her. “Someone must have submitted your name.”

“I don’t want this tree,” she said.

“And I don’t want to lose my job,” he said. “If I don’t give you this tree, they’ll fire me.”

She crossed her arms. “You’re a volunteer.”

But it was too late. My father had already burst into the lady’s house and was selecting the perfect corner. We placed it beside her television set. You should have seen the looks on her children’s faces.

The next place we stopped at was a shotgun house. There was a sofa on the front porch. We walked up to the front door with a tree in our arms. An old man appeared behind the screen door.…

I was 15 years old. I walked into the rural library. My father was freshly dead. I was a middle-school dropout. We were poor. It was Christmastime.

The small, public library was decorated for the holiday season. There was plastic holiday crapola everywhere. It was cold outside. I had no winter coat.

I stepped into the library with a blast of sleet and rain. I was wearing a T-shirt. My hair was soaked.

“Where’s your coat?” said the librarian.

“I don’t have one.”

“You don’t have a coat!? It’s 30 degrees outside!”

Shrug.

The librarian’s name was Miss Terry. She was old enough to predate the Roosevelt administration. Her hair was cotton white. Her shoes were Reeboks. Her embroidered sweatshirt read: “Dear Santa, I can explain.”

The library was a converted residential house. And I was a regular here.

“You can’t go around without a coat,” Miss Terry said. “You’ll freeze.”

Shrug Number Two.

I wandered to the fiction section. Fiction was all I was interested in. I read fiction each morning, afternoon, and night. It was escapism, I see that now. And

I was a classic escapist. But then, there were very few happy things in my life. Who wouldn't want to escape?

That day, I checked out two Louis L’Amour books, a few Dick Francis novels. When I brought my selection up to the counter, Miss Terry just looked at me with warm eyes.

“I have a book I want you to read,” she said.

“You do?”

She placed a leatherbound book atop my stack of books. Written by Lucy Maud Montgomery.

“I think you’ll appreciate this one.”

“It looks like a girl book.”

“Try to keep an open mind.”

I took the books home, I read them the way I always read books. Ferociously. But when I read the Lucy Maud Montgomery book, time stood still. And my heart moved sideways in my chest. I had never…

Winter. The year is 1949. The war has been over for a while, but it’s still fresh on everyone’s minds. Which is why people are having babies like crazy. War does that to people.

This new generation of babies will be known as the Baby Boomers, and each day they are being born by the truckload. These children will grow up one day and change the world by inventing revolutionary things such as DNA fingerprinting, the World Wide Web, the portable dialysis machine, and Donny Osmond.

But not all babies are lucky enough to be born into good lives. By which I mean that some babies have fathers who don’t want them. One woman—I will call her Macy—was pregnant with a baby like that.

So Macy’s mother did what lots of small-town mothers did in those days, she sent Macy away. Macy was supposed to go live with her aunt in Illinois, but it didn’t work out. So Macy tried Kansas City. That didn’t work either. And this brings us to the

beginning of our story.

Macy was alone. And penniless. Without a friend in the world. If we were to describe her situation with the blunt terms that my grandfather might have used: “Macy didn’t have a pot to [ugly word] in, or a [ugly word] window to throw it out of.”

She used her last few bucks to buy a bus ticket to Omaha, because she believed that this was a place where she could make a better life. Maybe nobody would ask questions about illegitimate babies in Omaha. Maybe nobody would bat an eye if she told them she was a widow.

So her bus was purring along when some very crummy weather hit. The weather went from snowstorm to deathstorm in only a few hours. History would later remember this weather system as one of the century’s worst blizzards to hit the Plains.

The bus rolled…

A supermarket checkout line. Cheesy holiday music is playing overhead. Not the fun kind of cheesy music, but the kind once heard in Kmart á la 1973.

There is an old man at the head of our long checkout line, standing at the register. He digs through his pockets, but keeps coming up empty handed.

“I’m sorry, miss,” he says to the cashier. “I must’ve left my wallet at home.”

He is embarrassed, and the young cashier is unsure about what to do.

I am watching this entire exchange closely because I am a columnist who writes human interest stories.

We columnists must keep our observational reflexes honed as sharp as wiffle-ball bats. We have to stay ready because we are not real writers.

Writers are inspired artists and poets. Columnists are factory-line workers who take whatever stories they can get.

Your big-time writer is a person with incredibly poignant things to say about life and the profundity of the human condition; they have grand ambitions of someday winning a major literary award,

and possibly having a “New York Times” best-smeller.

Whereas a columnist’s highest aspiration is for someone to cut his or her column out of the paper and hang it on the refrigerator.

So columnists have to work harder than true writers because we can’t rely on inspiration. Besides, our job is not to be inspired, but to constantly find new stories. This is not simple work. Therefore, most of the time you find me writing about key social issues such as, say, my dogs.

But the beauty of all this is, every once in a while a column will actually fall into your lap.

This is a rare thing indeed, and one of the most precious things that can happen to a stringer of words. Your task as a columnist is to be mindful enough to notice this pivotal moment is occurring, then to ignore it and…

The side-of-the-highway café was decorated for Christmas. Plastic balsam trees on formica tables. Beside the napkin dispenser, a nutcracker soldier with a Sharpie graphic drawn on his unmentionables, lending new meaning to the unfortunate soldier’s station in life.

There was a nun at the counter. Black skirt. Modest veil. New Balances. Her hands were vascular roadmaps, clasped in prayer. She hadn’t moved in several minutes.

“Ma’am,” a young waitress finally intervened. “Are you okay?”

The Sister lifted her head and ceased praying over her pancakes. “I’m alright,” the nun replied. “I just have a lot to pray for today.”

“Oh,” said the waitress. “Sorry to bother you.”

“You’re not bothering me. Is there anything YOU need prayer for, sweetie?”

The waitress must have been 18 years old.

“Me?”

“Yes, you. We can ask God for anything, and he’ll hear us.”

The waitress shrugged. “Can you pray that I earn enough money to get my daughter a new iPhone? She really wants one, and I don’t know how I’m going to swing it this year. It’s important.”

The Sister smiled. Then, the old woman looked

at the guy sitting next to her. He wore a trucker hat.

“What about you?” she asked. “Do you need anything from God?”

He nodded. “Can you pray that my loan goes through? I just made a down payment on a new house, if I don’t get this loan we’ll be stuck in a rental house forever, and my wife just can’t live that way anymore.”

The old woman turned to look at the cook. A middle-aged guy. Chopping onions. “How about you, sweetie?”

The cook wore a serious face. “My wife’s sister is flying in town this week for Christmas, to stay at our house.”

The Sister nodded. “What do you want me to pray for?”

“Pray that the airline goes on strike.”

Other people began chiming in. Everyone, it turned out, had a list…

A few weeks ago I received a letter postmarked from Nunavut, Canada. An invitation said that I had been selected along with a few other fledgling writers for an exclusive, one-on-one interview with a very important person who wears a red suit and owns a lot of reindeer and is not Oprah Winfrey.

The next day, I was on a plane from Hartsfield-Jackson Airport, flying to Milwaukee Mitchell International Airport. Our plane landed in a bunch of Midwestern gray snow. And I mean a bunch of snow.

Milwaukee was as cold as a witch’s underwire. I don’t know why anyone would choose to live in Milwaukee in the winter. Which brings up a joke my mother’s friend Judy, from Milwaukee always tells:

“What do you call a good-looking woman on the streets of Milwaukee?” “You call her frozen to death.”

So the layover wasn’t too bad. Neither were my other connecting flights to Tacoma, British Columbia, and Fairbanks International Airport.

When I reached Alaska, things were touch-and-go. I caught a commuter flight

to Deadhorse Airport, near Prudhoe Bay—which is basically the edge of the world where the temperature drops to forty below zero sometimes.

The next commuter plane was piloted by a Norwegian guy named Arvid who, while we were flying through a heavy blizzard, remarked, “I have never flown in an actual blizzard before.”

So things were going great. When we finally touched down, Arvid made the Sign of the Cross, and I changed my trousers.

We were on the remote Fosheim Peninsula at a research facility on Ellesmere Island. This facility has been continuously manned since 1947 and was covered in about ten feet of snowdrift. But the men who run the place are very friendly. Which is remarkable considering they are isolated from modern civilization and most of them smell like they have never been in a committed relationship with a woman.

Jôrse showed me to my…

Christmas Eve, 1978. It was late. The rural Pennsylvania highway was empty. All over America, stockings were hung by the carbon monoxide detectors with care. Children were nestled all snug in their beds, while visions of mortgage foreclosures danced through their parents’ heads.

And Todd was standing on the shoulder of a county highway, freezing his backside off.

The snow was falling like TV static. He was trembling.

Now his Honda Concerto was broken down, dead, parked on the rumble strip like a monument to Japanese auto engineering. And since this was an age before cellphones, he was up a well-known creek without the aid of an oar.

The snow fell harder. Todd pulled his coat tighter.

Headlights appeared behind him.

Todd waved his arms like a cast member on “Gilligan’s Island.”

The high beams illuminated the spindrifts of snow, the air brakes squealed, and the semi truck vibrated the Earth as it eased onto the shoulder. The tractor trailer was the size of a rural school district. There was a wreath on the grille.

Todd should have been glad someone stopped to help, but he wasn’t. His heart sank into his stomach because he recognized that wreath. He knew that truck.

Descending from the cab was a man dressed in plaid, wearing steel-toed ropers. It was Todd’s dad.

It was the last person he wanted to see.

Todd and his estranged father were enemies. His father had left home when Todd was six to drive an eighteen-wheeler across the U.S.. The man had been absent from his life until Todd hit his mid-thirties. Over the last few years, the old man had been trying to reconnect with his broken family, but as far as Todd was concerned, it was too late for reunions. Todd didn’t hold a grudge per se. He embraced it.

His father looked beneath the hood of Todd’s car. His old man had always been good…

Morning. The lobby of my hotel is crowded. It’s breakfast time. The lobby is decorated for Christmas.

This is the moment of day when guests emerge from rooms with messed-up hair, bedroom slippers, and wrinkled clothes. They shuffle through corridors toward Bunn coffee machines like the living dead.

I’m eating processed “scrambled-egg-like” matter, and sausage that has been labeled “100% real meat.”

There is an elderly man in line who uses a mechanical wheelchair. He wears a green ballcap with “Vietnam” printed on the front.

He cannot reach the buffet serving spoon because his wheelchair is too low.

Behind him in line is a boy. The kid has reddish hair and freckles. He is full-faced and friendly.

“Here,” says the boy, “allow me.”

The kid uses the serving spoon to dish the “eggish” abberation onto the old man’s plate. The old man thanks him.

“What else do you want on your plate?” Junior asks.

The old man says, “Oh, don’t worry about me, I can help myself.”

“I don’t mind. I’ll help you.”

The old man just smiles at the kid. This man is perfectly capable of fixing his own plate, but

sometimes an act of service isn’t about the servee.

“Okay,” says the old man.

The boy points to the sausage. “Would you like some of this stuff?”

“Yes, please.”

“How much would you like?”

“I’ll say ‘when.’”

The boy wrinkles his face. “When?”

“It’s what people say whenever they’ve had enough of a good thing.”

The boy still doesn’t understand. “They say ‘when’?”

“That’s right.”

The boy starts dishing up the faux-meat patties until the old man says, “When.”

“Would you like an apple or banana?” the boy says.

The old man shakes his head. “Only fruit I eat comes in a wine glass. But I’ll take some orange juice.”

The boy removes a plastic cup from a stack. He fills it from the Star-Trek-like juice dispenser.

“How…

“I’ve never met a blind dog before,” said the little boy.

He was a foster child, his foster mother was with him. We were all introduced by chance in a public park.

The boy watched my dog, Marigold, walking along, bumping into a nearby fence. We were out for a potty-break. Marigold was trying to find a suitable patch of grass to do what I call, “leaving constructive criticism.”

The boy watched us in rapt wonder. We are a team. Dog and man. Marigold and me.

I am Marigold’s “Seeing Eye” human. My job is to guide her through this world of woe. I have no idea what I’m doing, but I’m trying.

And at this particular moment, I was following Marigold closely with a plastic baggy over my hand, ready to do my duty.

“Why is she blind?” the boy asked.

I chose my words carefully. Because how do you tell an innocent foster child that somebody took a blunt object to this puppy’s head and destroyed her eyes?

How do you tell a child there are humans out there who would use

a length of rebar as a weapon against a soft, floppy-eared puppy?

“Someone hurt her,” I said.

“Why?”

“Not everyone’s a nice person.”

The boy’s eyes grew serious. “Yeah. I know.”

He looked at Marigold prancing along and said nothing. He just observed.

The kid was maybe 6. He wore Levi’s and a striped shirt that showed his little belly. His hair was strawberry. Opie Taylor eat your heart out.

His foster mother said he’s had a rough life. And that is all I’m permitted to tell you about him.

He watched Marigold with great interest. Marigold walks with a cautious gait. Sometimes she high-steps like she’s hiking through tall grass. She does this so she won’t stumble on any sudden obstacles.

We’ve been working on things, every day. When we go for walks, off-leash, I…

You’re going to be okay. That’s not an opinion. It’s not a guess. This isn’t some trite little catchphrase from some crappy motivational book that reads like it was written by a greasy televangelist.

You’re going to be okay. It’s the plain truth. You really are going to make it through this junk you’re going through.

So relax. You don’t have to do anything to make everything okay. You don’t have to close your eyes extra tight, grit your teeth, use magic words, or clap for Tinkerbell.

Deep in your soul, you know it’s coming. You know everything will be all right, eventually.

Yes, things are bad. But you have a little, infinitesimal voice speaking to you right now. And this voice is reading these very words alongside you and saying to you, “This guy’s got a point. It really WILL be okay.”

This is not your voice. It’s a voice that comes from somewhere else. The problem is, you can’t always hear this faint voice talking. Namely, because you’re too busy freaking out.

But believe me, the voice is there. And every time you take a

few moments to breathe, you’ll hear the voice. It chatters softly, originating from somewhere near your chest area.

“You’ll be okay,” the gentle voice will say again. “It’s all going to be okay. You’ll see.”

Also, the voice says other things like: “You’re not fat. You’re not stupid. You’re a smart person. You’re good enough. You’re very fortunate. You’re a miracle. Everyone really likes you, with the possible exception of your mother-in-law.”

Yes, you’ve been through some tight scrapes. Yes, your body bears the scars of private wars you’ve waged. But you’ve survived each cataclysm. You have proven everyone wrong. You’ve always been okay.

So I know you’re sitting there scanning this paragraph, wondering why you’re still reading this drivel, when I obviously know nothing about you.

But you’re also thinking about how…