I’m on the phone. I’ve been on hold all morning since my blog’s website quit working. I called customer service. Ever since then, I’ve been listening to hold music, “The Piña Colada Song” by Rupert Holmes. I do not like this song.
I am desperately waiting for the sound of a human voice so I can finally...
—MUSIC STOPS—
RECORDED VOICE: Thank you. Your call is important to us, please continue to hold while you wait for a representative. Your approximate wait time is: Six hundred minutes.
—“THE PIÑA COLADA SONG,” RUPERT HOLMES—
TECH SUPPORT: Hi, thanks for calling your web service provider, this is Bill, what seems to be the problem?
ME: My website is not working.
TECH: Who am I speaking with, please?
ME: My name is Sean. My website is broken.
TECH: Okay, thanks, Wayne. And what seems to be the problem today?
ME: My website went down, I can’t access it, it’s a blank page.
TECH: Excellent. First I’m gonna need to verify your Social Security number, your zip-code, and I’ll need a quick blood sample, please. And who am I speaking
with, please?
ME: I just told you.
TECH: Fantastic. And why don’t you tell me what your reason for calling is.
ME: I told you three times.
TECH: Super. My professional advice is, if you wanna take care of this issue, you ought to buy the Silver Package. That’ll clear this whole mess up.
ME: Fine, let’s do it.
TECH: Hold please.
—“HOW DEEP IS YOUR LOVE,” BEE GEES—
TECH: Hi, sorry about the wait, Phillip, I had to use the little boys room. Now, what seems to be the problem today?
ME: My name’s not Phillip, it’s Sean. I already told you the problem.
TECH: Hold please.
—“LOVE WILL KEEP US TOGETHER,” CAPTAIN AND TENNILLE—
TECH: Okay, thank you for your continued patience, Sigmund, we’re hard at…
